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Wednesday, 6 June 2012
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9.00
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Delegate Registrations
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9.50
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Welcome by Informa
Raza Chevel, Senior Conference Producer, Informa
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9.55
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An Overview by your Chairman
Bassam Al Sayad, Faculty Associate Johns Hopkins Bloomberg School of Public Health Department of Health Policy and Management, USA and Chief Operating Officer, Corniche Hospital - John Hopkins Medicine International, UAE
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10.00
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Opening Keynote
Healthcare’s ever-changing Landscape – Is it redefining itself?
This session covers the global shift in Healthcare based on demographic, geographic and diagnostic trends in the region. We are well placed to meet the growing demands via expansion but there lies a regional gap in strategy, which isn’t being addressed by stakeholders.
Jad Bitar, Principal – Healthcare, Booz and Co, UAE
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10.30
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Keynote
Are we transitioning towards Tertiary Care?
The region focuses on primary and secondary, but we rarely facilitate tertiary care which is conveniently outsourced. Why do we feel incapable of nurturing young talent via university hospitals in moving forward? If PPP (Public Private Partnerships) are gaining traction perhaps they may help facilitate this introduction?
Dr Jeff Staples, CEO, SKMC, UAE
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11.00
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Coffee for Delegates and Speakers
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11.30
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Privatisation
The Effects of Privatisation in the Region
Governments have to let go in a maturing market. They have an option; retain their interest by choosing PPP (Public Private Partnership) or let go by extending it to PE (Private Equity). This session will address the difference in strategy between PPP and PE and how should the Government analyse the best option for its people (nation and customers alike).
Mr Thumbay Moideen, Founder and President, Gulf Medical University, UAE
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12.00
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Plenary Session
How will higher costs affect Patient visits to Clinics?
Who is responsible for an ever escalating cost structure healthcare suffers from today? Governments cannot offer subsidies, the Private sector depends on insurance to pay for its clientele and the patient expects the employer to extend insurance. How can we address this challenge for a maturing population who have always been extended free care?
- Adi Codaty, Innovation and R&D, Infrastructure, United Health Group, India
- Steven Matarelli, COO, Tawam, UAE
- Mark Adams, CEO, Anglo Arabian Healthcare, UAE
- Mary R Grealy, President, Healthcare Leadership Council, USA
- Dr Arpan David, Deputy CEO, RAK Hospital UAE
- Youssef Haidar, Partner, TVM Capital, Middle East and North Africa
- Dr Mussaad Al-Razouki, CEO, Kleos Healthcare Corporation and Advisor to the Government of Kuwait
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1.30
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Lunch for Delegates and Speakers
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2.30
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Public Private Partnership
Improving hospital performance and clinical outcomes through PPP while mitigating risks with long term investments
The Private Finance Initiative was first introduced in the United Kingdom in 1992. It’s long term and sustainable vision makes it one of the main ways of building new public sector establishments in the country. Discover, through a concrete example, how engaging in a Public Private Partnership provides a way of developing new health care infrastructure and upgrading the quality of care without increasing the burden of public debt
Niel Barbour, Operations Director, Sodexo, UK and Ireland
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3.00
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Optimising Provider Performance
Employing effective Revenue Cycle Management Techniques to Maximise Insurance Reimbursement
This presentation will define key operational elements of third-party reimbursement revenue cycle and key performance challenges associated with each element. The presentation will then describe how employing effective Revenue Cycle Management (RCM) techniques can assist care providers overcome performance shortfalls and maximise reimbursement revenue
Warren Guillett, CEO, Optum Middle East, UAE
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3.30
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Customer Expectations
Managing Patient Expectations – What do our customers really look for?
In reality your patient is as demanding as his expectations let him. Is there a miscommunication between your offer and their expectations? Do you really understand them as they wish to be understood?
Dr Farida Al Hosani, Manager of Communicable Diseases Department, Public Health and Policies, HAAD, UAE
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4.00
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Takeaways from each session
Chairman’s reflection of the day and Close of Conference
Bassam Al Sayad, Faculty Associate Johns Hopkins Bloomberg School of Public Health Department of Health Policy and Management, USA and Chief Operating Officer, Corniche Hospital - John Hopkins Medicine International, UAE
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