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Day One Monday, June 4, 2012
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9:30
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Speaker Registration & Morning Refreshments
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10:00
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Opening Remarks from the Chair: Dr. Samer H. Ellahham, MD, FACP, FACC, FAHA, FCCP, Chief Quality Officer, Senior Consultant, Sheikh Khalifa Medical City, Cleveland Clinic Foundation, Abu Dhabi, UAE
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Session 1: QUALITY MANAGEMENT INITIATIVES IN REGION
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10:10
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Keynote Address: Implementing Best Practises to Achieve Quality Excellence
Dr. Ahmed Al Amry, Chairman of Quality Management, King Abdulaziz Cardiac Center, Riyadh, KSA
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10:40
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Assessing the Need of Culture Change to Deliver Quality Improvement within Your Organization
Neil Francoeur, RN, MHA, CPHQ, Senior Clinical Consultant, Quality, Sidra Medical and Research Centre, Doha, Qatar
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11:10
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Successfully Maintaining Quality Services with Lack of HR Resources
Dr. Ameer S. Ali, Pharm. D., Corporate Improvement Specialist Donald D. Wolff jr. Center for Quality Improvement and Innovation, University of Pittsburgh Medical Center, Pittsburgh, USA
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11:40
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Overcoming the Barriers to Quality Improvement
Ms. Yusra E. Elobaid, RN, MPH, Research Assistant, UAE University, Al Ain, UAE
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12:10
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Lunch Break – Your Chance to Visit the Exhibition
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Session 2: BEST PRACTISE: QUALITY TOOLS & TECHNIQUES I
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13:40
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Case Study: Six Sig: Primary Angioplasty Door to Balloon Project
Dr. Samer H. Ellahham, MD, FACP, FACC, FAHA, FCCP, Chief Quality Officer, Senior Consultant, Sheikh Khalifa Medical City, Cleveland Clinic Foundation, Abu Dhabi, UAE
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14:00
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Case Study: Improving your Quality Framework through Failure Mode Effective Analysis (FMEA)
Adel Alkahlout, BSN, MQM, Managing Director, Team Management Consultancy, Abu Dhabi, UAE
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14:20
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Coffee Break & Networking
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Session 3: BEST PRACTISE: QUALITY TOOLS & TECHNIQUES II
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14:50
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Case Study: Root Cause Analysis
Luke Feeney, KIMQ Consultant, Institute for Leadership & Healthcare Management, Royal College of Surgeons in Ireland Reservoir House, Dublin, Ireland
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15:10
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Case Study: Excellence in Core Measures
Dr. Ahmed Al Amry, Chairman of Quality Management, King Abdulaziz Cardiac Centre, Riyadh, KSA
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15:30
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Panel Discussion
Putting theory into practise: This panel will allow audience to raise all questions and discuss areas of concerns with the speakers of the day and discuss in depth the case studies of the day.
Moderator:
Dr. Samer H. Ellahham, MD, FACP, FACC, FAHA, FCCP, Chief Quality Officer, Senior Consultant, Sheikh Khalifa Medical City, Cleveland Clinic Foundation, Abu Dhabi, UAE
Panelists:
Adel Alkahlout, BSN, MQM, Managing Director, Team Management Consultancy, Abu Dhabi, UAE
Dr. Yash Paul Bhatia, President, Indian Healthcare Quality Forum (IHCQF), Astron, India
Luke Feeney, KIMQ Consultant, Institute for Leadership & Healthcare Management, Royal College of Surgeons in Ireland Reservoir House, Dublin, Ireland
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16:30
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Closing Remarks from the Chair and End of Conference Day One
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16:35
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Exhibition Tour Guided by the Chair
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